Do your research first. Become an expert on the laws and rights of an employee laid off. Learn and apply the laws concerning severance pay in the province where you are located. More importantly, be “fair and reasonable” for the time of service that the employee was with the organization. Plan to do the downsizing in person, if possible. This has been complicated during a time of a pandemic or distance between the person who is delivering the news. Conduct the meeting ideally on a Tuesday or Wednesday (the middle of the week), and when you think fewer people may be present in the office. Schedule the meeting in a more isolated room from other employees or managers. Learn as much as you can about the employee who is being downsized. Seek out information if they have a partner/spouse, family or friend that they can contact after the employee has been delivered the news. Schedule a meeting on a day that is not on a birthday or religious holiday or is too closed to a special or an important day in the employee’s life. Prepare and communicate a very well-planned message to the employee. Let them know that this layoff decision is a business decision. Although they may want to ask a lot of questions, keep to your prepared message, assuring the employee that the decision is a business decision and that you and other HR professionals in the company would like to help them as best as your company can, to navigate through this transition period as they look for new employment After communicating the news about the downsizing to the employee, provide this employee with the opportunity to express his thoughts. Tell the employee that personnel in the HR department will do what they can to positively support them during this transition. Tell them that you empathize with their situation. Emphasize that you and your colleagues will do what they can to help them through the period of layoffs. Offer them career transition or coaching support. Encourage the employee to utilize the services of an Outplacement Consultant that the company is offering them as this support will help them during this critical time in their life. If the company has an Employee Assistance Program, show them, Employee Assistance Program’s services. Schedule a suitable day and time with the employee so that he/she can pick up his possessions. Be prepared to offer the employee a taxi to drive home. Even if they have their car, they should still be offered a taxi. They and a friend should be picked up in the car later. Offer a reference to employees if it is the company’s policy.