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Marc Ethier
I help organizations create Disney-level customer experiences that drive loyalty and growth.
Marc Ethier brings over 25 years of training experience to your organization, specializing in customer service development inspired by the renowned Disney Institute. He will guide you through practical methods to enhance customer interactions, build lasting relationships, and foster a customer-centric culture. Unlock the potential of your team and transform every touchpoint into an opportunity to delight and retain customers.
His unique approach blends proven techniques with real-world examples, ensuring that you not only learn the theory but also master the application. Prepare to revolutionize your customer service and drive unparalleled growth and loyalty.
Elevate Customer Experience: Disney-Inspired Strategies for Unforgettable Service
Transform your customer service approach with insights from a Disney Institute graduate. Marc Ethier offers practical strategies and proven techniques to create exceptional customer experiences that drive loyalty and growth. Unlock the secrets to customer satisfaction and turn every interaction into a lasting positive impression.
Customer-Centric Culture
Develop a customer-first mindset across your organization.
Enhanced Customer Loyalty
Boost customer satisfaction and loyalty.
Empowered Service Teams
Equip your team with the tools to excel in customer service.
Professional Certified Coach
International Coaching Federation