Created: 05/08/2024
Last modified: 11/04/2026
"Dream Coach Match Inc" is committed to lawful, fair, and transparent collection of your data. This policy governs data collection by us and our affiliates (collectively the “Company”) when you purchase or use our products, services, software, and website (collectively the “Services”). It was drafted to help you understand the types of information we collect from you, how we use it, as well as how we share, store and protect it.
If you do not agree with this policy, you should not use our Services. By accessing or using our Services, you agree to this policy, which may change from time to time to better reflect our practices and applicable laws. Your continued use after we make change(s) is deemed acceptance of those changes.
Our Services are not intended for minors (children under 13 years of age or equivalent depending on jurisdiction, (“Children”), and use of our Services by Children is strictly prohibited. We do not knowingly collect personally identifiable information from Children. If we learn we have collected or received personal information from Children without verification of parental consent, we will delete that information. If you believe we might have any information from or about Children, please contact us.
We collect information if you voluntarily provide it to us. For example, if you sign up for our Services, you might give us your name and email address. You might also give us data when you email us or give us feedback. In addition, you may submit information online through surveys, forms, portals, or other interactive activities on our website. details about transactions you carry out through our website. It is always your choice whether or not to provide personal data. Do not provide personal data unless you are authorized to do so.
We may collect the following information directly from you:
information that may be personally identified, such as name, address, e-mail address, and other identifier by which you may be contacted online or offline ("personal information");
information that is about you but individually does not identify you; and/or
information about how you interact with our website, such as internet connection or the equipment you use to access the Services.
Information we receive from coaching organizations. An approved representative of a coaching organization may give us a list of people who completed the organization’s programs: email addresses and, if included, the program and completion date. We compare the list with the email addresses of coaches on Dream Coach Match. We do not save the list; we discard it when the comparison is done, and our staff do not see it.
This policy does not apply to third-party sites that may link to, or be accessible from, our site. We do not control these third parties' tracking technologies or how they may be used. Your interactions with these sites are governed by the third parties’ applicable privacy statements. If you have any questions about these sites, you should contact the responsible provider directly.
We may also collect information automatically:
As you use our website, we and the providers named in “Cookies and Similar Technologies” below collect some information automatically: your IP address, the type of browser and device you use, the pages you visit and what you do on them, and the link or ad that brought you to us. Some of this information can identify you, so we treat it as personal information. We collect it with cookies and similar technologies, as described below.
When you start the 6-Figure Readiness Score or a Wheel of Life on a coach’s page, we record the campaign link or website that brought you there, to learn which channels work. We keep this with your attempt and, if you create an account, with your account. It does not depend on your cookie choices, because nothing is stored in your browser for this purpose.
Cookies are small files that a website stores in your browser. We also use similar technologies, such as storage in your browser and small programs from other companies that run on our pages. We sort them into three kinds.
Essential. These make the website work, so they are always on. They keep you signed in; our sign-in provider is Clerk. They keep your place in coach matching, the readiness check and the Wheel of Life. They carry a referral or an organization’s invitation through sign-up, for up to 90 days. They remember which menu groups you opened and the cookie choices you made. We also send error and performance reports to Sentry so that we can fix problems. If you turn on notifications, your browser keeps what it needs to deliver them.
Analytics. These help us understand how people use the website, so that we can improve it. We use Google Analytics; Microsoft Clarity, which records how visitors use our pages, such as clicks and scrolling; Ahrefs Web Analytics; Cloudflare Web Analytics; SiteBehaviour; visit counts from Builder.io, which serves some of our pages; and Sentry recordings of the screen just before an error, with all text hidden. When you arrive from a campaign link, we also remember the campaign it came from. On our summit page, we show one of two layouts to learn which works better.
Marketing. These measure our ads and our partners’ referrals. We use the Meta Pixel and HighLevel’s affiliate tracking.
Analytics and marketing cookies last up to two years, as each provider sets them.
Your choices. If you are in the European Economic Area, the United Kingdom, Switzerland or Quebec, or we cannot tell where you are, analytics and marketing stay off until you turn them on in our cookie notice. Elsewhere they are on unless you turn them off. If your browser sends a Global Privacy Control signal, we treat it as a request to turn marketing off. You can change your choice at any time with the “Cookie settings” link at the bottom of every page or in your account menu. When you turn analytics or marketing off, we delete their cookies that are stored under our domain and reload the page. We keep your choice for 12 months, and we ask again if we change these lists.
You can also block or delete cookies in your browser settings. If you block essential cookies, parts of the website, such as signing in, will not work.
Other companies’ pages and content. Payments take place on Stripe’s pages, where Stripe’s own cookies apply. Some pages show videos from YouTube, Vimeo or Wistia, or sign-up and booking forms from HighLevel. When a video or form loads, its provider may set its own cookies under its own privacy policy. For YouTube we use its privacy-enhanced mode, and for Wistia its privacy mode.
We use information that we collect about you or that you provide to us, including personal information to present our Services to you; to provide you with information, products, or services that you request from us; to fulfill any other purpose for which you provide it; to provide you with notices about your account/ subscription, including expiration and renewal notices; to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection; to comply with legal obligations; or for any other purpose with your consent.
If your email address is on a coaching organization’s graduate list and belongs to a coach with a public profile, we use the match to confirm a credential you already list, or we email you and show a suggestion on your profile to add it. A suggestion changes nothing until you accept it, and it expires after 90 days. If you dismiss it, we keep a note so that the same suggestion is not sent again; the note contains no list data. If your profile is not public, or your email address does not belong to a coach, we do nothing with it.
If you are an EU resident, we will collect and use your personal data only if we have one or more legal bases for doing so under the GDPR. This means we collect and use your personal data only where you have given your consent for one or more specific purposes; it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; it is necessary to protect the vital interests of you or another natural person; or it is necessary to comply with a legal obligation.
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this policy to our team members, agents, subsidiaries and affiliates who have a business need to know; to contractors, service providers, and other third parties we use to support our business; to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets; to fulfill the purpose for which you provide it; for any other purpose disclosed by us when you provide the information; and/or with your consent.
Coaches. If you use a coach’s Wheel of Life page and tick the box to share your results, we share your name, email address and Wheel of Life results with that coach, so they can contact you about your results and coaching. You can withdraw this at any time by emailing support@dreamcoachmatch.com; we then delete your details from that coach’s leads.
AI services. Some features send data to AI services we use to run Dream Coach Match, for example NOVA, our AI assistant for coaches. If you send a coach a message on Dream Coach Match and the coach asks NOVA to draft a reply, we send the messages in that conversation to our AI service to write that draft. NOVA does not add them to what it keeps about the coach’s business, and the coach reads and can change the draft before sending it.
Calendar connection. If you are a coach and connect your Google Calendar, we can see the events in your calendars, including their titles, times, guests and locations, and we can add, change and remove events. We use this to put your sessions and calls in your calendar, to show you your own events when you schedule a session, and to stop people booking you when you are busy. Only you see your other events; people booking a call see only your free times. We do not store your other events, and we keep busy times for a few minutes at most. Composio, our service provider, holds the access you grant and makes these requests for us. We do not sell calendar data, use it for advertising or use it to train AI models. You can disconnect at any time in Settings › Calendar, or remove our access in your Google account; we then stop using your calendar, and the events we added stay in it. Our use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
Sessions in your coach’s calendar. If your coach has connected their calendar, we add you as a guest to your sessions in it. Your name and email address then go to Google, which sends you the invitation and its updates.
Booking a call. If you book a call with a coach, we share your name, email address and the time you chose with that coach, add the call to the coach’s connected calendar with you as a guest, and save you in the coach’s leads so they can contact you about coaching. You can withdraw this at any time by emailing support@dreamcoachmatch.com; we then delete your details from that coach’s leads.
When a coaching organization checks a graduate list, its representative sees which coaches with a public profile matched. For all other email addresses, the representative sees only a total, so the organization does not learn whether those people have a Dream Coach Match account.
We may also disclose your personal information: to comply with any court order, law, or legal process, including to respond to any government or regulatory request; and/or to enforce or apply our terms of use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
We may store your personal data in any region or in any country where we or our service providers have facilities. We implement reasonable processes and adhere to best practices in order to protect your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. We keep personal data only as long as we need it for the purpose we collected it for, or as the law requires or allows; then we anonymize, delete or isolate it. If you start a coach’s Wheel of Life and do not finish it, we delete your details after 90 days. If you finish it and share your results with the coach, we keep them until the coach deletes them, you withdraw, or the coach’s account closes.
You can request to access, correct or delete any personal information that you have provided to us by contacting us at support@dreamcoachmatch.com. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you are unhappy with how we handle your data, you can also complain to the data protection authority where you live or work, such as your national supervisory authority in the EU or UK, or the Office of the Privacy Commissioner of Canada.
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Dream Coach Match
Corporation Trust Center, 1209 Orange Street, Wilmington
Delaware , County of New Castle 19801
info@dreamcoachmatch.com
1 425-441-3867
dreamcoachmatch.com