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    Heather Wright

    Healthcare Service Excellence Coach
    Empowering healthcare teams to deliver exceptional service, one interaction at a time.
    • English

      Language

    • University Place, United States

      Location

    • Supportive and encouraging

      Coaching style

    • In-person

      Form of conduct

    About Me

    I help healthcare organizations cultivate a culture of service excellence, leading to exceptional patient experiences.

    I am committed to guiding healthcare organizations toward achieving service excellence. Through targeted coaching and training programs, I empower healthcare professionals to deliver exceptional patient experiences. My approach focuses on empathy, effective communication, and continuous improvement, fostering a culture where every team member contributes to extraordinary care. Together, we'll create a sustainable model for service that sets your organization apart.

    My Main Coaching Offer
    Customizable programs
    On-site Workshops
    Virtual Coaching

    Elevate Healthcare Service: Achieve Unparalleled Patient Experiences.

    Transform your healthcare team into a beacon of service excellence. I provide the strategies, training, and support needed to create lasting positive change. Equip your leaders with coaching skills that sustain high performance and unparalleled patient care.

    Elevate patient satisfaction scores.
    Cultivate a culture of compassionate service.
    Enhance team performance and collaboration.
    Results I help my clients achieve

    Enhanced Communication

    Improve communication skills among healthcare providers.

    Improved Patient Satisfaction

    Increase patient loyalty and positive feedback.

    Stronger Team Dynamics

    Foster a supportive and collaborative team environment focused on service excellence.