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    Kristen Szustakowski

    Certified CX & Customer Experience Coach
    Empowering brands to create customer experiences that drive loyalty, growth, and lasting impact.
    • English

      Language

    • Penfield, United States

      Location

    • Online

      Form of conduct

    About Me

    I help brands create exceptional customer experiences that drive loyalty and sustainable growth.

    As The CX Coach, I bring over a decade of online retail leadership to help your brand design customer-centric experiences that not only meet but exceed expectations. My coaching blends practical advice (like Zendesk setup and SOP development) with strategic insights, all delivered with a personable, approachable style. Let's work together to make your customer interactions a true differentiator in the market.

    My Main Coaching Offer
    Online
    Customizable Programs

    Design Customer-Centric Experiences That Drive Loyalty and Growth!

    Ready to transform your customer experience? I provide audits, workshops, and AI-powered solutions, along with fractional CX leadership to craft memorable, scalable experiences that empower your team and delight your customers. Let's turn your customer interactions into your competitive advantage.

    Increased Customer Loyalty
    Enhanced Customer Experience
    Improved Operational Efficiency
    Results I help my clients achieve

    Boost Customer Loyalty

    Drive higher customer satisfaction and retention rates through targeted CX improvements.

    Enhance Operational Efficiency

    Streamline your processes and improve efficiency with AI integration and automation.

    Craft Memorable Experiences

    Create memorable customer journeys that differentiate your brand in a crowded marketplace.