CRR Global

CRR Global is the international training organisation for Organization and Relationship Systems Coaching (ORSC), the first systems coaching methodology accredited by the International Coaching Federation. Co-founded by Marita Fridjhon and Faith Fuller, it traces its origins to the 2002 launch of the first ORSC Fundamentals course under the Co-Active Training Institute. In January 2007 Fridjhon and Fuller formed their own company, the Center for Right Relationship; the organisation was renamed CRR Global in July 2010. CRR Global has trained more than 20,000 practitioners across six continents and operates through partner organisations in 20+ countries.

CRR Global's five-course ORSC series runs Fundamentals, Intelligence, Geography, Path, and Systems Integration, followed by the mastery-level ORSC Certification programme. The full series produces ICF Continuing Coach Education (CCE) credits and meets the 60 hours of team coach training required for the ICF Advanced Certification in Team Coaching (ACTC). ORSC Certification is an ICF Accredited Level 2 Program (formerly ACTP) and provides a complete coaching credentialing pathway through the ORSCC (ORSC Certified Coach) credential. Beyond the core ORSC curriculum, CRR Global also teaches Relationship Systems Intelligence (RSI) and Systems-Inspired Leadership (SIL).

ORSC stands for Organization and Relationship Systems Coaching. Its central premise is that the relationship is the system to be coached, not the individuals within it. The methodology treats every team, partnership, family, or organisation as having its own intelligence and personality. CRR Global calls this the Third Entity, the relationship system itself, distinct from the individuals comprising it. Coaching shifts from working with individuals to working with the system, which is the structural break with one-on-one coaching models. The model is now recognised by the ICF and embedded in its team coaching competencies.

Marita Fridjhon brings a background in clinical social work, family systems therapy, organisational consulting, and alternative dispute resolution; born and raised in South Africa, her commitment to social justice informs the ORSC stance on listening to all voices in a system. Faith Fuller brings a clinical psychologist's foundation with decades of experience working with organisations and couples in team-building and conflict resolution. The two were introduced by Joanna Macy and co-created ORSC together. Their backgrounds in therapy and clinical work give the methodology depth and rigour beyond a strictly business-coaching frame.

Yes. ORSC was the first systems coaching program to be accredited by the International Coaching Federation. The full ORSC Certification is an ICF Accredited Level 2 Program (formerly ACTP), providing a complete coaching credentialing pathway. The five-course series produces 84 CCE credits, and ORSC Certification adds approximately 96.5 more, for a total of around 180.5 CCEs. ORSC also satisfies the 60 hours of team coach training required for ICF Advanced Certification in Team Coaching (ACTC). The methodology has been substantially embedded in the ICF's team coaching competencies in recent years.

Relationship Systems Intelligence (RSI) is a CRR Global concept that builds on Daniel Goleman's models of Emotional Intelligence (relationship with oneself) and Social Intelligence (relationship with others) by adding a third tier: awareness of and skill with the wisdom of the system itself. Where Emotional and Social Intelligence treat the individual and the dyad as the working units, RSI treats the relationship system, whether team, partnership, family, or organisation, as the unit. RSI is taught as a transferable capacity that practitioners can apply across coaching, leadership, and consulting contexts.

ORSC draws on multiple lineages. Modern systems thinking and family systems therapy provide the structural foundation. Arnold Mindell's Process-Oriented Psychology and Amy Mindell's Metaskills work are the principal therapeutic-philosophical influences and were direct mentor relationships for both Fridjhon and Fuller. Daniel Goleman's emotional and social intelligence research, John and Julie Gottman's relationship science, and Buddhist contemplative practice are also part of the lineage. The Co-Active coaching tradition (CTI), under whose banner ORSC was first taught in 2002, contributed the coaching frame and presence-based facilitation style.

ORSC has been adopted across corporate, government, nonprofit, healthcare, education, and technology sectors. Fortune 500 companies, global nongovernmental organisations, educational institutions, technology firms, healthcare systems, and national government agencies have used the methodology. The breadth reflects the methodology's adaptability. The same systems-coaching skillset works on a couples dynamic, a senior leadership team, an executive partnership, a multi-stakeholder community process, and the inner system of voices within a single person. Approximately 665 practitioners hold the full ORSC Certified Coach (ORSCC) credential.

In 2024, Michael Holton stepped into the role of Chief Executive Officer, marking a generational transition for the organisation. Holton brought a background in transforming organisations and had previously served as CRR Global's Chief Operating Officer. Fridjhon and Fuller continue as thought leaders within the organisation, with Fridjhon expanding the broader Systems-Inspired Coaching and Leadership work alongside the core ORSC curriculum. The transition reflects what CRR Global describes as a deliberate, systems-inspired evolution of leadership rather than a break with the founding philosophy.

The ORSCC (ORSC Certified Coach) is the full credential awarded through CRR Global's ICF Accredited Level 2 ORSC Certification programme. It means the coach has completed the five-course ORSC series plus the mastery-level certification, totalling approximately 180.5 hours of education, and has been assessed on their ability to coach relationship systems, not just individuals. The ORSCC is particularly relevant when you are looking for coaching on a team, a partnership, or an organisational dynamic rather than a one-on-one coaching engagement. It's a professional coaching credential, not a clinical licence; ORSC coaches work with relationship systems in a coaching frame, which is distinct from couple therapy or organisational consulting.

Ask which ORSC courses they have completed, whether the five-course series, the full ORSCC certification, or just the Fundamentals. The level of training matters significantly for complex team or organisational work. Ask whether they specialise in team coaching, executive partnerships, organisational systems, or relationship coaching with couples or families, since ORSC practitioners tend to concentrate in one of these domains. If you are bringing them into a team or organisational context, ask for examples of relationship systems they have coached and what specifically shifted. Clarify that coaching is not therapy: ORSC coaches work in a professional coaching frame, and if a relationship dynamic has clinical dimensions (trauma history affecting team function, for example), a combination of coaching and clinical support may be more appropriate than coaching alone.